Aftersales Channel Development Farnborough 01.10.2024

BMW UK, Farnborough - Digital Platforms Assistant - 13 Month Placement (July 2025)

Description

A GOOD INTERNSHIP IS NEVER HANDS OFF

 

SHARE YOUR PASSION

 

We believe in creating an environment where you, our placement student, can learn and develop during your time with us and where you are given your own areas of responsibility from the start. Our experts and mentors will treat you as part of the team from day one, encouraging you to bring your own ideas to the table and giving you the opportunity to show what you can really do.

 

Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate, and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough.  

Within our self-contained campus, we offer a modern way of working with an empowering office culture, some aspects of which include:

  • Our work persona shift – being yourself is effortless and so increases efficiency. 
  • Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
  • The opportunity to get involved with our continued support of our house charity with a variety of fundraising events throughout the year. 
  • Throughout our offices, there are open creative spaces which hold facilities such as table-tennis tables to encourage innovation and employee engagement.

 

BMW UK, Farnborough - Digital Platforms Assistant - 13 Month Placement (July 2025)

 

What awaits you?

 

  • This role is cross functional, giving you the opportunity to work across Marketing, Digital, E-commerce, Service, and Parts areas, as well as interfacing with other departments within the organisation and our Retailer Network.
  • As part of the role, you will be involved in the commercial elements of the business which will include gaining an understanding of the return on investment of our activities, monitoring competitor activity, and interacting and maintaining relationships with contacts across our agency landscape.
  • Supporting the Ecommerce Manager to schedule and facilitate meetings with various e-commerce stakeholders, both internal and external.
  • Working and building relationships with internal and external stakeholders to effectively deal with negative customer experiences on e-commerce sales channels, aiming to ensure all our customers receive an exceptional experience. 
  • Supporting the wider Channel Development areas with regular accurate reporting.
  • Supporting the Retail Channel Development Executive by assisting with and supporting the maintenance/development of the Service Online Booking Platform and various other digital convenient journey platforms such as BME Chat, and BMW Pay.
  • The role will occasionally involve offsite meetings, so a willingness to travel is key, although the majority of your time will be spent at Summit One in Farnborough.

 

 

Qualifications and experience

 

  • Studying towards a bachelor's degree in Business Studies, IT, or a related field and on track to achieve at least a 2:2.
  • An interest in e-commerce and a strong awareness of online stores are desirable. In addition, experience selling online either on your own e-commerce platform or one of the major online marketplaces would be advantageous, but is not essential.
  • A confident user of Microsoft Office products, specifically Excel, is a necessity. 
  • A thirst for learning, an eye for detail, and a creative flare would all be beneficial.
  • You must be able to work both as part of a team and individually on projects, adding value and delivering against our deadlines and targets.
  • Excellent communication skills both verbal and written are essential.
  • An ability to effectively manage multiple tasks/projects simultaneously whilst maintaining a high level of accuracy is required.

 

Why choose us?

  • Great Pay - A competitive annual salary of £23,700, 27 days holiday (pro rata to your contract)and an attractive pension scheme.
  • Rewarding Work-Life Balance - Contracted working hours are 37.5 hours a week Monday to Friday, helping you develop a fulfilling work-life balance.
  • Exciting Additional Benefits - You will have the opportunity to enjoy other employee benefits including access to our Advantages scheme, giving you access to a range of offers and discounts, and a subsidised on-site restaurant.

 

What are we responsible for?

  • Supporting you in your training and ensuring you settle into your role and feel welcomed.
  • Working sustainably and ethically.
  • Providing you with the opportunity to bring your own ideas and develop yourself.
  • Ensuring you are happy with your work-life balance and feel as though your contribution to the business is being valued.
  • Encouraging you to develop your soft skills such as creating working relationships, communicating effectively, delivering presentations, and gaining confidence in your own ability, supporting you in both your return to university and your future career.

 

What do you need to do now?

If this sounds like the opportunity for you then apply today using the link below.

The next stages of the recruiting process could include online testing, a one-way video interview, and then a face to face, telephone, or virtual interview with the hiring manager. 

Please note:

We operate rolling recruitment. This means we may close the application window earlier than identified if sufficient applications are received, so please apply early to avoid disappointment. Once you make your application you will be automatically sent cognitive tests (via Eligo) for completion before we have had the opportunity to determine your eligibility for the role. Please be aware that if you complete the tests and you are not eligible your application will not be processed any further. If you need support in undertaking the tests please email us at FutureTalentRecruitment@bmwgroup.com.

 

Please ensure that you complete all the free text questions for your application to be progressed. Please also include a role relevant cover letter, explaining why we should consider you for this position.

To be eligible for this position, you must be returning to your studies for a minimum of 6 months after completion of this placement and be able to provide proof of your legal right to work in the UK if you are not a UK passport holder.  

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

 

Closing date for applications: 30th November 2024

Any further questions? Email us on FutureTalentRecruitment@bmwgroup.com.

BMW UK, Farnborough - Digital Platforms Assistant - 13 Month Placement (July 2025)
20241001
Automotive
Farnborough
United Kingdom
Legal Entity:
BMW (UK) Ltd.
BMW Group
Location:
Farnborough
Job Field:
Aftersales Channel Development
Job Id:
134567
Publication Date:
01.10.2024
Internship
FullTime
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