BMW UK, Farnborough - Digital Customer Journey and Ecommerce Development Intern - 13 Month Placement

A GOOD INTERNSHIP IS NEVER HANDS OFF

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We believe in creating an environment where you, our placement student, can learn and develop during your time with us and where you are given your own areas of responsibility from the start. Our experts and mentors will treat you as part of the team from day one, encouraging you to bring your own ideas to the table and giving you the opportunity to show what you can really do.

Our Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate, and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough.  We decided in November 2020 to bring together BMW Financial Services and Alphabet to stay relevant to our customers and continue to succeed in a rapidly changing business environment.

Within our self-contained campus, we offer a modern way of working with an empowering office culture, some aspects of which include:

• Our work persona shift – being yourself is effortless and so increases efficiency. For this reason, we allow our employees to express themselves through the way they dress.
• Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
• The opportunity to get involved with our continued support of our house charity with a variety of fundraising events throughout the year. 
• Throughout our offices, there are open creative spaces which hold facilities such as table-tennis tables to encourage innovation and employee engagement.

BMW UK, Farnborough - Digital Customer Journey and Ecommerce Development Intern - 13 Month Placement (July 2025) 

What awaits you? 

• This role is cross functional, giving you the opportunity to work across Marketing, Digital, E-commerce, Service, and Parts areas, as well as interfacing with other departments within the organisation and our Retailer Network. 

• As part of the role, you will be involved in the commercial elements of the business which will include gaining an understanding of the return on investment of our activities, monitoring competitor activity, and interacting and maintaining relationships with contacts across our agency landscape. 

• Supporting the Ecommerce Manager to schedule and facilitate meetings with various e-commerce stakeholders, working with the world biggest online marketplaces like eBay and Amazon. 

• Great learning opportunity to manage relationships with some key agencies that support the delivery of our many digital platforms. 

• Supporting the wider Channel Development areas with regular accurate reporting as well support for the many projects and national campaigns that use our digital platforms as destinations to shop/transact. 

• Supporting the Retail Channel Development Executive by assisting with and supporting the maintenance/development of the Service Online Booking Platform and various other digital convenient journey platforms such as BMW Chat, and BMW Pay. 

• The role will occasionally involve offsite meetings, so a willingness to travel is key, although the majority of your time will be spent at Summit One in Farnborough. 

Qualifications and experience  

• Studying towards a bachelor's degree  

• An interest in e-commerce  

• A confident user of Microsoft Office products, specifically Excel, is a necessity.  

• A thirst for learning, an eye for detail, and a creative flare would all be beneficial. 

• Excellent communication skills both verbal and written are essential. 

• An ability to effectively manage multiple tasks/projects simultaneously whilst maintaining a high level of accuracy is required. 

Why choose us? 

• Great Pay - A competitive annual salary of £23,700, 27 days holiday (pro rata to your contract), and an attractive pension scheme. 

• Rewarding Work-Life Balance - Contracted working hours are 37.5 hours a week Monday to Friday, helping you develop a fulfilling work-life balance. 

• Exciting Additional Benefits - You will have the opportunity to enjoy other employee benefits including access to our Advantages scheme, giving you access to a range of offers and discounts, and a subsidised on-site restaurant. 

 What should you take away from the Internship? 

• An enhanced workplace skill-set, including but not limited to: 

• Communication skills. 

• Teamwork and collaboration skills. 

• Prioritisation, organisation, and time management skills. 

• Negotiation and influencing skills. 

• Development of a wide network within the BMW Group and also the supplier network. 

• Development of core workplace skills including preparation of presentations and organisation of events/meetings 

• Concrete experience of indirect purchasing environment such as: systems, processes, basic commercial contract laws. 

What do you need to do now?  

If you apply, the next stages of the recruiting process could include: online testing, video interview and then a face to face, telephone or virtual interview with the hiring manager. This may be in the form of an assessment centre.  

Once you make your application you will be automatically sent cognitive tests (via Eligo) for completion before we have had the opportunity to determine your eligibility for the role. Please be aware that if you complete the tests and you are not eligible your application will not be processed any further. If you need support in undertaking the tests please email us at FutureTalentRecruitment@bmwgroup.com.  

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.  

Closing date for applications:   Saturday 30th November 2024 

**Please note: We operate rolling recruitment, this means we may close the application window earlier than identified, if sufficient applications are received, so please apply early to avoid disappointment.**