BMW UK, Farnborough - Aftersales Service Development Intern - 13 Month Placement (July 2025)

A GOOD INTERNSHIP IS NEVER HANDS OFF.

SHARE YOUR PASSION

We believe in creating an environment where our interns really can learn by doing and where they are given their own areas of responsibility right from the start of their time with us. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.

Summit ONE in Farnborough is home to the National Sales Company for the BMW Group in the UK, as well as BMW Group Financial Services which offers retailers, corporate and private customers a range of customised financial services. Alphabet (GB) Ltd. as a leading provider of Business Mobility Services is also located in Farnborough.  

Within our self-contained campus, we offer a modern way of working with an empowering office culture, some aspects of which include:

• Our work persona shift – being yourself is effortless and so increases efficiency. 
• Flexible working hours - working flexibly improves mental perspective and increases sustained productivity. This means our leaders maintain balance, not burnout, through focusing on output, not attendance.
• The opportunity to get involved with our continued support to our house charity with a variety of fundraising events throughout the year.
• Throughout our offices there are open creative spaces which hold facilities such as table-tennis tables to encourage innovation and employee engagement

BMW UK, Farnborough - Aftersales Service Development Intern - 13 Month Placement (July 2025)

What awaits you?

• A multi-faceted role sitting within the Aftersales Business Development team but reporting into the Service Development function, with the purpose of supporting the core programmes / marketing initiatives and BAU activities.
• This role will support with the development of a range of service programmes (service inclusive, pay monthly etc), adding value to Customers and the Retailer Network for both BMW and MINI brands.
• From day one you will utilise reporting, analytics, and market intelligence to ensure that our Service product offerings are competitive in the UK market, driving customer retention and profitability.
• You will play a key role in supporting the team to review and enhance existing initiatives as well as bringing new ideas to market where we can identify commercial opportunity.
• Alongside this you will be responsible for assisting with the planning of our quarterly marketing campaigns and supporting with the implementation of pilot programmes from BMW AG.

Qualifications and Experience

•  Well organised, able to prioritise and has an appreciation of meeting deadlines (including interim goals) as well as basic Project Management skills.
• Comfortable to work on both individual projects and team initiatives simultaneously.
• Confident interpersonal, communication and presentation skills.
• Self-motivated, organised, show initiative and flexibility.
• Prepared to take ownership of elements within a project and challenge positively.
• Basic automotive commercial awareness, Aftersales and Retailer knowledge advantageous.
• Confident in the use of MS Excel, PowerPoint, Word, and Project.
• Potential to understand Manufacturer Systems and Financial Controlling processes.
• Awareness of the importance of brand values to a multi-national organisation.

Why choose us?

        ·   Great Pay – A competitive annual salary of £23,700, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.

         ·   Rewarding Work-Life Balance – Contracted working hours are 37.5 hours a week, Monday to Friday, helping you develop a fulfilling work-life balance.

·       ·   Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?

If you apply, the next stages of the recruiting process could include online testing, video interview and then a face to face, telephone, or virtual interview with the hiring manager. This may be in the form of an assessment centre.

Please note:

We operate rolling recruitment, this means we may close the application window earlier than identified, if sufficient applications are received, so please apply early to avoid disappointment.Once you make your application you will be automatically sent cognitive tests (via Eligo) for completion before we have had the opportunity to determine your eligibility for the role. Please be aware that if you complete the tests and you are not eligible your application will not be processed any further. If you need support in undertaking the tests please email us at FutureTalentRecruitment@bmwgroup.com.

To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement. You must be able to provide proof of your legal right to work in the UK.  

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex, or sexual orientation.

Closing date for applications: Saturday 30th November 2024

Any further questions? Email us on FutureTalentRecruitment@bmwgroup.com