IT Infrastructure Engineer Specialist Intern (Spring 2025)

A good student experience is never hands-off. We believe in creating an environment where students really can learn by doing during their time with us and where they are given their own areas of responsibilities from the start. That’s why you are treated as part of the team from day one and are encouraged to bring your own ideas to the table. 

Description

This Intern will be responsible Coordinating the planning, implementation, and support for IT blueprints in the M365/Office365 workloads and applications such as OneDrive, Teams, & SharePoint, PowerApps Platform from concept to solution.  Enables the development of infrastructure solutions for IT initiatives by planning, implementing, and managing Cloud and other emerging technologies. Provides infrastructure POC (Proof of Concept) and guidance on implementing secure systems that meet or exceed BMW defined standards.

The Intern should expect to support and improve the following:

• Performs setup and maintenance of IT Infrastructure with general guidance from senior resources.
• Integrates multi-vendor solutions, utilizing a vendor agnostic approach to design.
• Monitors capacity and prepares forecasts and recommendations for scalability.
• Ensures system availability, redundancy, backups and recoverability (installations, upgrades, patches, preventative maintenance, high availability, etc.) by steering operational processes surrounding Infrastructure operations.
• Collaborates and supports complex technical projects in an enterprise IT environment and ensures long-term requirements of systems management and planning are met.
• Documents systems design, configuration, and best practices through lessons learned.
• Takes action based on all metrics and reports related to IT services and support to ensure the stability and security of the IT environment platforms.
• Facilitates infrastructure lifecycle to ensure business continuity and reduced risk to operations.
• Works collaboratively within the global Infrastructure network; domain/product owners, operations managers and technical teams to ensure standards, operations processes and procedures are aligned and followed.
• Ensures overall adherence to the BMW Group Strategy.
• Establishes and maintains technical security architecture, availability, overall performance and maintenance activities.
• Provides technical direction to contractors, providers, and associates to ensure service delivery and complete customer satisfaction. Manages all ITIL processes and tools for infrastructure such as change, incident, and configuration management.
• Presents a wide array of infrastructure topics and solutions in various group settings to both technical and non-technical audiences. Negotiates project schedules, scope and budget with key stakeholders. Develops and or analyzes reports to ensure SLAs are met and all processes are followed.
• Recommends and facilitates quality improvement efforts. Stays up to date on future innovations, technical trends and applies this to direct future changes.

Qualifications

• Pursuing a BA in Information Technology or a similar field.
• Can translate business requirements into technical requirements.
• Interested in and passionate about IT technologies and innovative IT solutions.
• Experience with Azure AD and Microsoft Office 365.
• Experience in the areas of agile tools & methods.
• Good communication skills.
• Teamwork, planning, organizing and co-ordination skills.
• Knowledge in MS Office, especially in Excel, PowerPoint and SharePoint.
• Self-motivated, structured and result driven.
• Strong communication and organizational skills with the ability to manage vendors, interfaces, and processes.
• Some knowledge of Cloud architecture, network operations, databases, programming, data analytics, enterprise IT, end-user device deployments and/or information systems.
• Possess a minimum cumulative GPA of 3.0 (not just in major).
• Have enrolled student status at an accredited four-year college or university in the United States.
• Completed at least 30 credit hours at time of application.
• Ability to complete 3 work terms for Co-op positions.
• Ability to work full-time on-site (40 hours / week)
• Transfer students must have a GPA from current university.
• MUST ATTACH A COPY OF UNOFFICIAL TRANSCRIPT.
• Complete and pass a substance abuse test before the work term.
• THE WORK TERM DATES ARE (January 13th – May 16th 2025)