Main duties.

• Define and implement bonus and incentive schemes for importers (qualitative and quantitative).
• KPI controlling and reporting, including Aftersales business analyses and potential calculation.
• Steering of overall Aftersales budgeting and forecasts incl. escalation in case of deviation from budget in cooperation with Area Managers and in coordination with central controlling.
• Monitor and recommend market and brand adequate price positioning while ensuring an agreed average GP level.
• Observe activities of other premium manufacturers as well as the activities of relevant OEM and OES.
• Ensure a vehicle age segment adequate retention rate.
• Implement / deploy existing and develop new tools and concepts generating a sustainable growth in retention.
• Accessories / lifestyle.
• 4th Level / Business with Independent Repairers.
• Body & Paint: Ensure the serviceability of accident cars within the BMW Group network or with BMW Group approved workshops.

Qualifications and attributes.

• University degree, preferable in Economy, Business Administration or Industrial Engineering and Management or similar education.
• At least 5 years’ experience in the automotive Aftersales industry
• Experience in the automotive Aftersales industry with a premium would be added advantage.
• Well-developed analytical, presentation, organizational and time management skills.
• Ability to work independently, proactive, and self-motivation required.

Working hours: full time

Are you looking for an exciting challenge? Then join our team.

We look forward to receiving your application at HR-ME@bmw.com or clicking below.